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Find the right plan for your site
A list of all the perks you can expect when you migrate your site over to WP Sanctuary
WordPress updates
All WordPress updates will be completed for you, including the updating the latest CMS core, plugins and themes for security and speed.
Active Monitoring
We'll add hawk eyes on your WordPress website. With 1440 uptime checks conducted every single day, we'll ensure your website is online.
Enhanced Security
We protect your website from DDoS, brute force attacks and JavaScript, SQL injection and XML-RPC intrusions at server-level. Advanced security available.
Staging Area
We'll create a perfect copy of your live site in an isolated environment. Preview changes and edits to your website before making them live.
Task Manager
Using our interactive task system, you can quickly post new jobs describing what you need us to do. We'll keep you updated on the progress of your job.
Daily Backups
Backups available daily, every 6 hours or even hourly mean you won't lose content, images & important files. Total peace of mind knowing we have you covered.
Hack Fix Guarantee
Should the worst happen, we have you totally covered and will restore your website to the most recent backup for you.
Bug Fixing
Sometimes plugins and themes don't play along together. Our team can identify bugs, source the cause and help resolve them efficiently.
Managed Hosting
Our plans include cloud hosting on the Google Cloud Platform for ultra performance, scalability and security. All fully managed for you.
Regular Healthchecks
We'll check through your site at regular intervals and ensure security. performance and SEO are all configured correctly and fully optimised.
Affiliates
Recommend us to others and we'll reward you with residual commissions every time your referrals get billed. Earn money while you sleep.
Additional Hours
For any work that falls outside your regular plan, you can request a quote for custom work, pay for it and it'll be completed as soon as possible.
SSL Certificates
With encryption having a direct influence on Search engine rankings, we'll get your site secured using https protocol for customer trust.
CDN Support
A content delivery network allows media such as images, media and more to be stored on servers close to your customers for faster delivery.
Version Control
With Git support, you can allow teams of developers to track changes and edits in the code of your site for version tracking.
Specialist Support
Should you ever need it, you'll experience around-the-clock comprehensive support from highly trained and experienced WordPress experts.
Frequently asked questions
Can I cancel at anytime?
Yes, you can cancel anytime, no questions are asked while you cancel but we would highly appreciate if you will give us some constructive feedback if possible.
Do you host my WordPress site?
Yes, we do. We'll migrate your site for free and fully manage a WordPress-optimised high-performance server. All our plans include this WP-optimised hosting. This allows us to manage all updates, daily backups and pro-actively monitor sites more efficiently than if all our customers were on 3rd party providers.
Do WP Sanctuary do additional design/development?
For bespoke work on your site, we provide a means to purchase additional hours that fall outside normal maintenance tasks like updates, backeups etc. We offer this service to our customers only, so we don't compete with external developers and designers.
How long does it take to migrate my site?
From choosing and purchasing a plan, we will get to work straight away getting a copy of your site and installing it on the hosting platform. This can vary based on the size of your site, but once we have a copy, we can get your site up and running quickly before helping you point the domain across which we can also assist with.
What do you need from me?
We usually need FTP and database access to your current host in order to get a copy, and an admin-level login to WordPress itself to ensure we move everything successfully.
Can I speak to someone?
Of course, if you prefer to speak to someone or have any questions before joining us, you can call us on +44 0161 401 4450 or use our live chat feature.
Do you host / manage my emails?
No, we do not host email services here at WP Sanctuary. As a WordPress maintenance and support company, we specialise in WordPress maintenance, hosting and expert support. We recommend you use Google Apps for work (which is what we use here at WP Sanctuary) or another third party provider to host email services.
Where are you based?
We're based in Manchester, UK. We may open more offices in the future elsewhere, but for now, we're proud to have our roots in this city.
Who uses WP Sanctuary?
Our customers use WP Sanctuary services every month to manage and maintain their WordPress-powered websites to know their sites are being looked after.
Businesses
Startups, small and medium-sized businesses who require WordPress specialists to update and manage their sites, keeping their websites optimised, secured, backed up and always available.
Corporate Organisations
Large businesses, PLC's and blue-chip groups who want to extend their in-house web teams with WordPress-specific specialists.
Digital Agencies
Developers, designers and web agencies who want to hand over the ongoing work once the website is launched. From small-scale to award-winning agencies, we help your client sites stay managed and maintained.
Charities
We assist non-profit and voluntary organisations who may not have in-house expertise or resources, manage and maintain their charitable websites.
Freelancers
Web developers, graphic designers and front-end developers can outsource tasks to us that they don’t have time to complete themselves.
Website Owners
WordPress site owners with technical issues or website headaches that they cannot diagnose or solve themselves.